From the moment I placed my order with Molly I received 5 star customer service. When I made changes after the measurements the office team were incredibly helpful and went above and beyond to assist me. The guys fitting were so polite and courteous whilst in my home. The worktops look absolutely stunning. Thank you so much to everyone at Purple.
This type of professionalism and commitment to the highest level of customer satisfaction has to be acknowledged and it would be a pleasure to purchase further from purple granite without a doubt […] Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. It’s really commendable to see how you organise and inspire your dedicated team members to engage positively.
Excellent Service, clean and tidy. Lovely product.
From the initial meeting to the final installation, every step was a pleasure to deal with! Laura was our contact in their showroom and she was awesome, very knowledgeable and friendly. She was easy to get hold of and kept in touch every step of the way to make everything run smoothly…
The whole process from choosing the material, through to the design and then the fitting has been seamless. […]
We were kept informed by you and other members of the office throughout the whole process, and everyone we have spoken to has been helpful and a pleasure to have engaged with.
On the day of fitting we had the pleasure of Aaron and Jake who were both extremely good. They were both very personable and worked together effortlessly and their fitting was superb. Our kitchen now looks stunning and all of the team at Purple granite are to thank for that. It is without hesitation we would recommend you and the company to anyone who is in need.
We can’t thank you enough! At a time when we are renovating a property and have encountered lots of different people and suppliers, we wish they could all be like you and the Purple team.
6 years after Jon and the team at Purple Granite installed my kitchen tops, I find myself polishing them on a Saturday morning and thinking about what a great job they did! Great value, great quality and six years on, people still comment on how it’s such a feature (double thickness, recessed edge, Georgian style). I thoroughly recommend them.
I am happy to recommend the team at Purple Granite if you are looking for new worktops. A strong team covering sales, booking, pre fit, installation and after sales service. The team did a great job on our kitchen and it looks first class. All of the staff were friendly and responsive and if there is an issue the customer service is excellent.
All their staff are professional and very helpful. They turn up when they say they will, are punctual and respectful. Not to mention the gorgeous worktop we’ve ended up with. Would strongly recommend.
Lovely, friendly, efficient staff. Beautiful job.
I am just writing to say thanks very much for your service with the ordering and fitting of our quartz worktop I always received prompt and friendly replies on email and good advice when we visited your shop. You kept us updated via email and text with regard to templating and fitting I was impressed with the less than 1 week from templating to fitting time and your fitting guys were friendly and easy going too.
Very thorough job – well fitted.
Purple granite have been excellent all the way through the sales process. They have always done what they say they would do. A big thank you to all the staff but special mention to Jody, Molly, Aaron & Richard. We would definitely recommend Purple Granite.
I simply cannot praise this company enough, from start to finish they were amazing! We are having a large extension built on our house and we have lost track of the companies that have let us down or not turned up. Due to one of these companies, we had to postpone our quartz measuring three times, this was no problem to Purple Granite at all. When they came to measure, they then exceeded our expectations by saying they could fit 3 days earlier. The finished quartz looks superb. I would highly recommend this company.
Cannot recommend Purple enough, the service from start to finish was exceptional, and as for the templater James he was superb, very thorough, professional and friendly. Purple kept me informed of the process and genuinely wanted to ensure I was totally satisfied with my purchase. When it came to the fitting it was as if they were placing the quartz in their own home, done with care and attention to detail, both James and Aaron are an asset to company. If you want quartz the choose Purple.
It is rare today to find a company that does what it says it is going to, along with employing a range of young men who are both very polite, efficient and super tidy. I can not recommend them enough.