FAQ’s

Purple will make your new kitchen

What’s the difference between an upstand and a splashback?

An upstand is a run of stone at the back normally between 60mm-100mm high, a backsplash is a larger piece of stone that sits behind a cooker/ range or hob.

Can I have any shape or size?

If the sheet size of stone accommodates the request, and the accessibility to the property is large enough, yes we can do any shape or size.

Can Purple source every colour?

Yes we can get every single colour of Quartz and any colour of Granite available in the UK. Just let us know if you want a particular colour and we will find it for you.

Can I see the stone before its cut?

Yes in fact we encourage this, often with customers who choose Granite to ensure they are happy with their purchase before installation.

How do I get a quote?

We love our customers, so feel free to visit our shop in Worcester during the opening hours (Address available on website) Alternatively you can email a simple plan and any details you have to info@purplegranite.co.uk.

Do I need to reseal my worktops?

No, we take care of sealing all worktops we provide, once this process is complete there is no need to reseal.

Why are Purple Granite less expensive than other quotes?

We are less expensive because we source stones directly and bespoke for each individual job, we do not stock slabs, creating minimum wastage and therefore savings to our customers.

Will my worktops have joints?

This is dependent on the layout and size of the kitchen in which the worktops are being installed. We do try and avoid joins when possible, but cannot always do so, our onsite fabricators will discuss the placement of joints if any are necessary. Generally the maximum length with no joint is 3000mm, with a few manufactures going just over this.

Is my stone heat resistant?

Granite worktops are heat resistant and can withstand the heat of hot pots and pans without damage. Quartz is not as heat resistant and it is not advised to treat it the same as Granite.

Will my worktops be scratch resistant?

Yes, both Granite and Quartz are scratch resistant. However Granite and Quartz are not completely unbreakable, and proper care and maintenance is advised.

Why are some stones more expensive than others?

There are a number of factors that affect the pricing of our products, a stone which is unattractive or unfashionable is not going to be expensive. A popular colour which is available in a number of stones, such as black granite is relatively cheap as it is easily available. Certain materials are unique to areas in the world, creating a more premium price. The extent to which each material is fragile also alters the price, as extraction, manufacturing and fitting can be difficult.

What are the height of the upstands?

We fit 80mm high upstands as standard, but offer a choice of the height when requested by the customer.

Do you just offer new worktops or do you do replacements?

We offer both new and replacement worktops. For worktop replacements, we offer a full turnkey service, where we will remover your old worktops, sink, tap and hob and replace them with your new worktops and appliances the very same day.

How long from order to installation?

We normally book 2 weeks for bookings. Once template is complete we can usually fit your worktops 3-5 working days later. However, we occasionally get jobs pushed back and can fit people in sooner so please ask.

How do you clean the worktops?

When fitting worktops, we supply all customers with our very own “solid surface cleaner” that is ideal for cleaning Granite and Quartz. Warm soapy water and a non-abrasive sponge will also clean Quartz and Granite worktops well.

Is Granite porous?

In its natural form yes. However all the Granite we supply is treated correctly to ensure that the worktops will not absorb substances, to avoid staining.

What is the difference between Quartz and Granite?

Granite is a natural stone, quarried from the earth, as a natural product, with a natural pattern, colour and pattern may differ between slabs. These slabs are quarried straight from the earth then cut and polished to form worktops. Quartz worktops are a manufactured product constructed from natural stone, Quartz stone is crushed and mixed with resin and manufactured in a wide range of colours and patterns. Quartz is a stronger stone which enables larger overhangs whilst Granite is more heat resistant than Quartz due to the nature of the manufactured resin.

Is Granite more expensive?

No, this is a common misconception. Our Granite and Quartz ranges intermingle in pricing bands depending on different colours and pattern.

Do you cover the whole of the UK?

Yes, we cover the whole of the UK.

Price match promise